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Quality Manager

$125,000    Grafton, MA
•  Direct Hire
•  Job Number:265039
•  Posted:9/5/2025

The Quality Manager will define, implement, and direct the quality management system for the plant.  

  • Responsible for overall quality of all product made.  
  • Responsible for minimizing scrap (COPQ), quality issues, and customer complaints.  
  • Develop, launch, refine, and insure adherence to the QMS (Quality Management System) that aligns with division QMS.
  • With engineering teams, develop, train, and enforce production testing and measurement, in accordance with QMS
  • Support development of quality procedures and work instructions, ensure deployment, training, and compliance.
  • Work with plant teams, especially engineering, production staff, and materials to prevent and correct issues
  • Facilitate and direct corrective action techniques in response to negative quality trends, yield, scrap, or customer concerns/QNs.Facilitate robust root cause analysis 
  • Provide formal written response to customer concerns or material rejections that address containment, root cause, and corrective actions (e.g., 8Ds).
  • Support statistical analysis for the qualification of new products, changes, new equipment, etc. including formal reporting to customers.
  • Coach, mentor and develop assigned staff
  • Manage achievement and compliance to standards (such as ISO9000); conduct internal audits and prepare team for external audits.
  • Monitor pertinent quality metrics for the plant, highlight and report performance 
  • For new product development, support the development of FMEA’s, Qualification Plans, Control Plans, inspection methods, sampling, etc.

Requirements

  • Bachelor’s degree or higher in Engineering
  • Seven (7) years or more experience of progressive quality management experience in a manufacturing plant
  • Three (3) years or more experience in a supervisory or leadership role

 

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